Legal Document

Privacy Policy

Law Offices of Dawud Nelson โ€” nychildsupportlawyer.com

Last Updated: May 20, 2026  |  Effective Date: May 20, 2026

1. Introduction

The Law Offices of Dawud Nelson ("Firm," "we," "us," or "our") operates the website www.nychildsupportlawyer.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, contact us by phone, submit a form, or communicate with us via SMS text message.

By using our Site or communicating with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide us with your personal information.

Attorney-Client Relationship Notice: Submitting information through this Site or contacting us does not create an attorney-client relationship. No attorney-client relationship is formed until a written retainer agreement has been signed by both parties.

2. What Personal Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

Information Collected Automatically

Information from Phone Calls and SMS

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

4. SMS Communications

๐Ÿ”’ SMS Consent โ€” Important Notice

SMS consent is not shared with third parties or affiliates for their own marketing purposes under any circumstances.

When you provide your mobile phone number and consent to receive SMS communications from the Law Offices of Dawud Nelson, that consent belongs solely to our firm. We do not sell, rent, share, or transfer your SMS opt-in consent or mobile phone number to any third party for SMS marketing purposes.

How We Use SMS

If you opt in to receive SMS text messages from us, we may send you the following types of messages:

How to Opt In to SMS

You may opt in to receive SMS messages by: (1) providing your mobile phone number in our contact form and checking the SMS consent checkbox; (2) texting us directly at our firm's SMS-enabled number; or (3) verbally consenting during a phone intake call.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, text START at any time. For help, text HELP or visit www.nychildsupportlawyer.com.

Message Frequency and Rates

Message frequency varies depending on the status of your matter and your communications with us. Message and data rates may apply based on your mobile carrier plan.

5. Who We Share Your Personal Information With

We do not sell your personal information. We may share your information in the following limited circumstances:

Legal Intake and Administrative Service Providers

We work with trusted third-party service providers who assist us in operating our practice, including intake specialists, answering services, and case management software providers. These providers are contractually obligated to protect your information and may only use it to provide services to our firm โ€” not for their own purposes.

Electronic Signature and Payment Processors

When you sign a retainer agreement electronically or make a payment, your information is processed by secure third-party platforms (such as DocuSign and LawPay). These platforms maintain their own privacy policies and security practices.

Legal and Ethical Obligations

We may disclose your information when required to do so by law, court order, or in response to lawful requests by government authorities, or to protect the rights, property, or safety of our firm, our clients, or others.

What We Do NOT Share

SMS Consent Statement: Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for their own marketing purposes. Your mobile number and SMS consent are used solely for communications from the Law Offices of Dawud Nelson related to your legal inquiry or case.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience and analyze Site usage. Cookies are small data files placed on your device. We use:

You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard tools including encrypted form submissions, secure payment processing through LawPay, and electronic signature platforms with built-in security controls.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal and ethical obligations as attorneys, and to resolve disputes or enforce our agreements. For prospective clients who do not retain our services, we typically retain inquiry information for a reasonable period to allow for follow-up communications, after which it is securely deleted or anonymized.

9. Your Rights and Choices

You have the right to:

To exercise any of these rights, please contact us using the information in the Contact section below.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11. Third-Party Websites

Our Site may contain links to third-party websites, including the official NYC HRA Child Support Calculator and court websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

Questions About This Privacy Policy?

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Law Offices of Dawud Nelson

๐Ÿ“ 41 Madison Avenue, 31st Floor, New York, NY 10010

๐Ÿ“ž (917) 730-0849

โœ‰ info@nychildsupportlawyer.com

๐ŸŒ www.nychildsupportlawyer.com